Terms And Conditions:
  • We accept BACS, Credit Cards & Cheque
  • Credit Card payments are subject to a 3% surcharge. Debit cards have no surcharge
  • For wedding bookings 25% deposit with the remaining balance due 14 days prior to the booking
  • If a wedding booking is cancelled within 7 days from the start of the period of hire, the deposit will be non-refundable. If a wedding booking is cancelled within 48 hours from the start of the period of hire, the full amount will still be charged to the customer
  • Any variations to the journey that involves extra time or mileage may be subject to additional charges
  • Atlas requires 6 hours notice for cancellation of a car, we reserve that right to make full charges
  • Atlas request a minimum of 12 hours notice for any online bookings
  • If you would like to book a car with less than 12 hours notice – Please call 01284 725336 or 07921933222
  • Whilst we do our best to ensure our drivers are punctual, however we cannot accept responsibility for delays caused by circumstances out of our control
  • The driver will drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits
  • Clients are responsible for any damage they cause to the interior and or exterior of a vehicle on hire to them and will be billed accordingly for any repair or valeting required in order to reinstate a vehicle to working order
  • We may provide subcontracted vehicles occasionally
  • By supplying your email address or mobile you permit Atlas to contact you via email/text, in return we promise never to supply your email to any third party
  • If there are any changes or variations including extra mileage to the journeys other than what was agreed at the time of booking, we reserve the right to add additional charges
  • Non-airport collections: Except for a 10 minute 'grace' period waiting charges will apply from the booked time, at our current standard rate
  • We reserve the right to change your vehicle or chauffeur at any time if necessary
  • Our Chauffeur(s) will travel by the most appropriate route on the day, unless instructed otherwise by the customer at the time of booking
  • Atlas 247 vehicle(s) and sub-contracted vehicles are fully insured for passenger and third party claims. However, customer’s valuables are carried entirely at their own risk and Atlas shall not be held responsible/liable for any loss/damage to such property
  • Atlas and its chauffeurs have the right to refuse to carry any passenger who is thought to be under the influence of alcohol or drugs and whose behaviour poses a threat either to the chauffeur, the vehicle or any other passenger(s)
  • Atlas maintains a strict non-smoking policy in all its vehicles
  • Quotations during the festive season like Christmas Day and New Years Eve will be subject to additional surcharges
  • We reserve the right to change any of these terms if required
  • Nothing contained in these terms and conditions can affect the Client’s statutory rights